To successfully install and operate ServiceRanger 4 your computer must meet the following system requirements:

• Operating System (32 and 64-bit versions):
  • Windows XP
  • Windows Vista
  • Windows 7
  • Windows 10
• Processor: 2.0 GHz or greater, dual core or greater
• RAM Memory: 2 GB or greater
• Hard Drive: 10 GB available space
• Display: SVGA (1024 x 768 pixels) Color
• Required Software: Microsoft .Net Framework version 4.5 or greater
• Internet: An Internet connection is required for program updates

Note: Apple Mac and Unix/Linux Operating Systems are not compatible with ServiceRanger 4

What Adapters Are Compatible With ServiceRanger 4 Basic?

ServiceRanger 4 requires the use of a vehicle link adapter that is RP1210B compliant and has device drivers that are compatible with the computer’s operating system and external communication ports. Contact your adapter manufacturer for information on driver installation and operating system compatibility.

Check the current list of compatible vehicle link adapters and driver version requirements.

Is An Internet Connection Required to Use Service Ranger?

No, since an Internet connection is not always available at the vehicle, the Service Ranger 4 software installation includes all product service procedures. When an Internet connection is available the Service Ranger 4 update manager ensures that the information is kept up-to-date.

Is There a Service Reporting Feature to Capture and Store

Vehicle Service Activity?

Yes, an enhanced service activity reporting feature is available. ServiceRanger 4 captures both vehicle and transmission system information such as: fault codes, product software versions, configuration settings, and snapshot data. As repairs or software changes are made ServiceRanger 4 automatically updates the report and stores it on the computer for future reference. Report information is also shared with the Eaton to enhance various service support activities.

Can a License Be Transferred to Another Computer?

Yes, in instances where you may be upgrading your computer or the computer becomes damaged Service Ranger 4 can be activated on another computer by uninstalling it from the old computer (if possible), installing it on the new computer.