Frequently Asked Questions
does the software come installed?
Yes, we take care of everything before the computer is shipped. As soon as it arrives at your location it is ready to be used.
Is this factory software?
Yes, the software we offer is factory authorized software.
What kind of computers are available?
For our laptop packages we offer refurbished Dell Latitude E6440 and refurbished Panasonic CF-31. Both computers are rugged and come with more than enough power and memory to run even the most demanding diagnostic programs.
Do you handle the software renewals?
Yes, most factory software requires an annual renewal which we will assist you with by notifying you three weeks prior to expiration date. With your permission we will logon to your computer and handle your updates.
How durable are these computers?
The Dell laptop is considered semi-rugged and the Panasonic CF-31 is considered fully-rugged. The Panasonic comes with a standard 1 year warranty which can be upgraded to a 2, 3, or 4 years. The Dell comes with a standard 90 day warranty.
Tell me about the Panasonic CF-31
Our Panasonic computers are the latest generation CF-31s. They are much more powerful than their predecessor, the CF-30. They come standard with 8GB RAM, 128GB SSD or higher, and an Intel i5 2.4GHz processor.